Ella Naamah. futon. March 06th , 2017.
In most cases, after you file a claim, a certified technician will visit your home to inspect the mattress and or bedspring. In order to qualify for a replacement mattress or boxspring , your mattress and or boxspring must be free of stains and or any signs of abuse or neglect. Your mattress set must also be adequately supported and the inspector must find a defect that is covered under warranty.
If your mattress is adequately supported and is free of stains or damage but has a permanent body impression greater than an inch and a half (or any other manufacturing defect), then your mattress and or boxspring will be replaced by your retailer under the terms of your manufacturer's warranty. Please note the following issues are excluded under warranty:
First introduced in 2011, the iComfort Sleep System offers a new memory foam mattress that features Cool Action Gel Memory Foam. It is the worlds first memory foam infused with Sertas MicroSupport gel, offering you more support and a cooler sleep surface than regular memory foam.
Serta: Serta is another mattress manufacturer that has been providing the public with quality mattresses for over 75 years. The company carries a complete line of Serta mattress sets which includes the Serta Perfect Sleeper 1800 Series, Serta Nightstar, Serta Perfect Start and the Serta Perfect Sleeper. Serta also carries a full line of Trump Home Luxury Collection models, Trump Home and Vera Wang. Each Serta mattress comes with a warranty.
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